Services

Introduction

Today’s business must keep abreast of new technologies and tools to remain competitive, however the resources required to maintain a dedicated IT department often make this impossible. CTech provides the complete solution for organisations wishing to outsource some or all of their IT management and support needs.

In today's business world, information technology (IT) is at a crossroads. Enterprises view their information as a strategic business asset, yet this elevated role of business knowledge increasingly is accompanied by technical complexities in acquiring, maintaining, storing, and safeguarding this key asset.

CTech can facilitate day-to-day system administration as a dedicated IT department or integrate with existing IT staff to provide expert counsel and support. From a professional on the phone, to an engineer on site, to client and project management - CTech provides the complete IT solution.

Our solutions cover the complete range of computing needs, from large-scale multiple servers to desktops, printers and everything in between.

Most importantly, we approach each relationship with an open mind, creating a unique solution rather than providing a pre-populated list of required hardware and software.

How Can We Help?

Management
CTech has extensive experience managing the planning and budgeting of hardware and software procurement and conducting detailed IT asset audits. CTech’s comprehensive asset analysis gives clients a clear schedule of the lifecycles of all the elements of their network including servers, workstations, and IT peripherals. Through this we are able to plan all upgrades and replacements that need to be made, enabling better budgeting and allotment of your business resources. CTech also audit and manage software licensing and renewal to ensure your business is compliant with all relevant licensing legislation.

Maintenance Services
IT infrastructure requires regular maintenance to run smoothly and efficiently. CTech offer a range of support, maintenance and connectivity management services to ensure the integrity of your hardware and timely support for your network. Regular maintenance of hardware and software reduces the vulnerability and risk of damage to your company’s resources, helps protect equipment and software, avoid errors, and can assist in identifying problems before they develop. Technical support and training are also important ongoing necessities. CTech’s skilled engineers provide immediate technical support for all IT matters ensuring as little downtime as possible for your business. CTech also provide training in a range of commonly used applications to assist your staff in making the most out of your resources. We have developed CompleteIT Support Package for TOTAL IT support. (Please click on the link to find out more).

Areas of Service

Below are some of the areas that CTech Professional Services can assist your business.

Network Design & Integration

Email and Internet Solutions

Web Design, Development and Management

Hardware/Software Solutions

Microsoft Windows Server and Workstation Deployment and Support

IT Infrastructure Monitoring and Management

Printing solutions/repair/maintenance

Cabling

Data recovery

Virtual Private Networking connecting office branches and users

Help Desk / IT Outsourcing

Project Management

Should you have any questions in regards to the above or in relation to other service offerings please send us your query from our contact page (make this a link to the contacts page).

For more information on IT management and CompleteIT Support Packages, and how it can work for your business Contact Us.